TradeKing is dedicated to providing exemplary customer service for all of our clients. You can find answers to most customer service questions in our FAQs section.
Chat with a registered representative now
Available 8am — 6pm ET, Monday - Friday
Our goal is to respond to every email within 2 hours during normal business hours and 24 hours during the weekend. To speed a response, summarize your inquiry in the subject area of the e-mail. (Example: "How do I exercise an option?" should be placed in subject line of the email). This will help us direct your question to the most qualified representative.
877.495.5464
(Available 8am — 6pm ET, Monday - Friday)
866.699.0563
Send checks, forms and letters to:
TradeKing
PO Box 49050
Charlotte, NC 28277-3432
Send overnight deliveries to:
TradeKing
13024 Ballantyne Corporate Place
Suite 500
Charlotte, NC 28277
(No Saturday deliveries)