We apologize for the site issues that were experienced this afternoon. This post is to share the information available, and we will continue to provide updates here. The hosting center in New Jersey where we and other exchanges/trading firms house their servers experienced an issue with their air-conditioning. The problem caused sporadic site issues late in the day. Technicians are on site working to remedy the situation. Online access to TradeKing.com will be restored once this situation is resolved.
More information about the hosting center can be found here: CNBC article
**UPDATE** 08/28/2015 6:15A:
Our technical team has been working through the night ensuring our infrastructure was not impacted by our hosting provider HVAC failure. Our provider has restored service and we are in the process of bringing up our systems. We expect them to be available for market open by 9:30A Eastern.
If you have any questions or concerns regarding an account specific matter or particular trade from today please contact us immediately at 877-495-5464.
We are also available by email, email@example.com and Live Chat