The security and privacy of your account are of the utmost importance to TradeKing. Here's
an overview of what we do to keep your assets safe and give you peace of mind.
Account Protection with SIPC plus Additional Insurance, at No Additional Cost to You
As a member of the Securities Investor Protection Corporation (SIPC), funds are available to meet customer claims up to a ceiling of $500,000, including a maximum of $250,000 for cash claims. For additional information regarding SIPC coverage, including a brochure, please contact SIPC at (202) 371-8300 or visit www.sipc.org.
Our clearing firm has purchased an additional insurance policy through a group of London Underwriters (with Lloyd's of London Syndicates as the Lead Underwriter) to supplement SIPC protection. This additional insurance policy becomes available to customers in the event that SIPC limits are exhausted and provides protection for securities and cash up to an aggregate of $150 million. This is provided to pay amounts in addition to those returned in a SIPC liquidation. This additional insurance policy is limited to a combined return to any customer from a Trustee, SIPC and London Underwriters of $37.5 million, including cash of up to $900,000. Similar to SIPC protection, this additional insurance does not protect against a loss in the market value of securities.
Firewalls and Secure Socket Layering (SSL) Technology
We use electronic safeguards like powerful firewalls to maintain the confidentiality of your information, and our secure site area uses SSL (Secure Socket Layer) technology to provide a secure environment for all transactions. So when you submit sensitive information via our website, your information is encrypted and safe. Just look for the padlock icon on your browser to verify your security.
Username and Password Security
We use security questions and an on-screen keypad for password entry to protect your account from malware like keyloggers. We also give you the option to establish two separate passwords: one to access account information, and another to place trades and execute sensitive transactions like fund transfers, for a dual layer of security. If you want to keep things simpler, you can "register" specific computers and skip over the initial security questions when you access your account from those machines.
Limit on Failed Login Attempts
To protect your account from unauthorized users, we block access to your account after a set number of unsuccessful login attempts. If you happen to forget your own password and exceed the limit on failed logins, don't worry. Simply contact our Customer Service. We're easy to get a hold of. Then, once we determine that no unauthorized activity has occurred in your account, we'll have your access restored in a jiffy.
Customized Automatic Logoff
To help ensure that you never accidentally leave your personal information untended, our system automatically logs you off after a period of inactivity. The system allows you to set the time of your automated logoff, from 30 minutes up to a maximum of 180 minutes.
Account Privacy and Security Policies and Procedures
We go to great lengths to ensure your account will not be compromised. At the same time, we want to offer you easy access to the array of products and services you'll need to accomplish your goals. Only TradeKing employees and third-party service providers who need information to perform a specific service will ever be granted access to your information. Furthermore, all employees are kept up-to-date on our security and privacy practices and our service providers are contractually obligated to keep information confidential.
Find out more
If you have further questions about the security of your account, see our security FAQ, check out what you can do to limit risks, or feel free to call a TradeKing broker at (877) 495-5464. We'll be glad to help.